Box AP Terms

Terms of Usage

These Terms of Usage explain how you may use the Box AP website and how we handle inquiries and booking requests. They are written for clarity and are not legal advice.

1. Permitted Website Use

You may use this website to learn about Box AP services, request pickup or delivery support, and contact us for warehousing coordination. Please use the website in a lawful and respectful manner. You agree not to misuse the site, interfere with other users, or attempt to access systems or data without authorization.

2. Inquiries and Booking Communications

When you submit a form or contact us via WhatsApp, phone, or email, you confirm that the information you provide is accurate and that you are authorized to make the request. We may follow up to confirm pickup details, destination, timing, and any special handling needs.

Submitting an inquiry does not automatically confirm a booking. Bookings are confirmed only after our team verifies availability, pricing, and logistics.

3. Information Accuracy and Updates

We work to keep all website information current and reliable. However, service coverage, timelines, pricing, and operational details may change. Box AP does not guarantee that all content is always complete or up to date. If you need confirmation, contact our team directly.

4. Service Request Limitations

Pickup and delivery services are subject to operational capacity, safety considerations, and serviceable locations. We may decline or reschedule requests when necessary due to restrictions, unsafe items, or incomplete details.

  • Items must be legal and safe to transport.
  • Pickup windows are confirmed based on availability.
  • Nationwide delivery may require additional transit time for remote locations.

5. Customer Responsibilities

You are responsible for providing complete and accurate shipment details, including item description, pickup address, contact person, and delivery destination. You agree to package items appropriately and disclose any handling or fragility requirements.

If any information changes after submission, notify us promptly so we can adjust the pickup or delivery plan.

6. Limitation of Liability

The website is provided for general information and service coordination. Box AP is not liable for indirect or consequential losses arising from website use or delays in communication. Liability for service delivery, if any, will be addressed according to confirmed service agreements and applicable policies.

Last updated: 3 July 2026.