1. Permitted Website Use
You may use this website to learn about Box AP services, request pickup or delivery support, and contact us for warehousing coordination. Please use the website in a lawful and respectful manner. You agree not to misuse the site, interfere with other users, or attempt to access systems or data without authorization.
2. Inquiries and Booking Communications
When you submit a form or contact us via WhatsApp, phone, or email, you confirm that the information you provide is accurate and that you are authorized to make the request. We may follow up to confirm pickup details, destination, timing, and any special handling needs.
Submitting an inquiry does not automatically confirm a booking. Bookings are confirmed only after our team verifies availability, pricing, and logistics.
3. Information Accuracy and Updates
We work to keep all website information current and reliable. However, service coverage, timelines, pricing, and operational details may change. Box AP does not guarantee that all content is always complete or up to date. If you need confirmation, contact our team directly.
4. Service Request Limitations
Pickup and delivery services are subject to operational capacity, safety considerations, and serviceable locations. We may decline or reschedule requests when necessary due to restrictions, unsafe items, or incomplete details.
- Items must be legal and safe to transport.
- Pickup windows are confirmed based on availability.
- Nationwide delivery may require additional transit time for remote locations.
5. Customer Responsibilities
You are responsible for providing complete and accurate shipment details, including item description, pickup address, contact person, and delivery destination. You agree to package items appropriately and disclose any handling or fragility requirements.
If any information changes after submission, notify us promptly so we can adjust the pickup or delivery plan.
6. Limitation of Liability
The website is provided for general information and service coordination. Box AP is not liable for indirect or consequential losses arising from website use or delays in communication. Liability for service delivery, if any, will be addressed according to confirmed service agreements and applicable policies.
7. Contact and Questions
If you have questions about these terms or need clarification, contact Box AP at [email protected] or call +234 813 518 1324.